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SSO Plugin Role Mapping Issues

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I've purchased the SSO Plugin for Invision Board and have reached out to support twice with no response. I am having issues with role mapping. I have multiple options for the wordpress role, but am missing a member option in the IPS4 Group. It only lists 2 of my 3 groups, moderators and admins. There is no option to role map a member, which makes this plugin unusable. Any advice on how to fix this?

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